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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe Paullus

April 10, 2024

5  out of  5 rating by Joe Paullus
"Diane Burtness with State Farm has does a wonderful job in keeping my family well informed on our insurance needs and very helpful with making changes in our plans as our needs change. Luckily we have only had one claim, but Diane walked us through the process, which was smooth and easy. We recommend Diane and the rest of the Orn team to anyone."
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Thomas Appleton

April 9, 2024

5  out of  5 rating by Thomas Appleton
"I can speak from first hand knowledge that the customer service that I was provided by Sandi was amazing. Instead of me sitting on hold waiting for the claims she took that time and called me back with a resolution. That is customer service. The rates are amazing and when you add that with excellent customer service, this is a win-win for both."
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Dawn Newton

April 9, 2024

5  out of  5 rating by Dawn Newton
"Diane is awesome! She is always available to answer all my questions. Make every encounter a breeze! She makes staying with State Farm easy!!"
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Sam Kibiger

April 8, 2024

5  out of  5 rating by Sam Kibiger
"Had a policy review with Jason today and it went great. The agents here are awesome and have consistently given me great rates and options for coverage. Thanks guys!"
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Mary Cate Lightheart

April 6, 2024

5  out of  5 rating by Mary Cate Lightheart
"This team is great to work with! Very friendly, professional, and always quick to help. I highly recommend them. Christine is a pleasure to work with!!"
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Kacie Allen

April 4, 2024

5  out of  5 rating by Kacie Allen
"Great insurance company and excellent customer service! Diane has been great to work with!"
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Hong Pham

April 3, 2024

5  out of  5 rating by Hong Pham
"Professional, knowledgeable, polite, always take the time to answer my questions, all my requests got done"
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Karen Bauerly

April 2, 2024

5  out of  5 rating by Karen Bauerly
"Great people to work with. Have been with them a long time."
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Cheyanne Kotz

April 1, 2024

5  out of  5 rating by Cheyanne Kotz
"Great response time to requests and very friendly!!"
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Stephen Nash

March 31, 2024

5  out of  5 rating by Stephen Nash
"We recently met with Christine to go over our policies. Christine is very knowledgeable and helpful in making sure that our insurance coverage is right for us. I highly recommend this office."
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Ben Walytka

March 30, 2024

5  out of  5 rating by Ben Walytka
"Debbie did a great expedited service on adding a new car and taking off another. Thanks again!"
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Tim Walker

March 29, 2024

5  out of  5 rating by Tim Walker
"Every time I have a situation arise that requires Mike Orn and his staff, I find extreme satisfaction in all that they do. In visiting with Debbie most recently, she was very knowledgeable and able to help me immediately with my need. They are very prompt and resourceful, personal and reliable. I would strongly recommend Mike and his team to anyone who is looking for an insurance representative. Thanks to all"
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Bonnie Walker

March 29, 2024

5  out of  5 rating by Bonnie Walker
"We always have great experiences with the helpful office staff. Thank you!"
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Sara Smith

March 29, 2024

5  out of  5 rating by Sara Smith
"We've had the pleasure of being clients of Mike Orn's State Farm Ins office for about 5 years now. Mike and his team are very friendly and great to work with. Recently we purchased a used vehicle and switching coverage over the phone from the old vehicle was a breeze. Debbie was great and answered all my questions. We highly recommend Mike and his team for all your insurance needs."
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Ryan Coleman

March 27, 2024

5  out of  5 rating by Ryan Coleman
"Christine H is always quick to reply to questions about our policies and what we need to provide to our vendors. Cannot recommend Mike Orn's State Farm office enough!"
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Barb Bower

March 27, 2024

5  out of  5 rating by Barb Bower
"I'm very thankful to Mike and his staff for their quick responses to my questions. They are very helpful."
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Chloe Weber

March 19, 2024

5  out of  5 rating by Chloe Weber
"It's always a good experience working with state farm agents and employees. Any time I have a question they are quick to take care of it, friendly and knowledgeable."
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David Corgan

March 15, 2024

4  out of  5 rating by David Corgan
"Super prompt and a good price."
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Heath Carter

March 14, 2024

5  out of  5 rating by Heath Carter
"After 10 years I finally bought a new car! Debbie Z. transferred my policy from old to new in just a few minutes and sent me the proof of insurance cards right away. 1 call, all set!"
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Xumeing Thao

March 12, 2024

5  out of  5 rating by Xumeing Thao
"I recently had the pleasure of working with Debbie from State Farm for my auto insurance and future life insurance needs. I must say, that she provided exceptional service and went above and beyond to ensure I had the right coverage in place. From the moment I reached out to Debbie, she was prompt in responding and eager to assist. She took the time to understand my specific requirements and provided me with various options tailored to my needs. Her knowledge and expertise in the insurance industry were evident as she patiently explained the different policies and their benefits. Throughout the process, Debbie was always available to answer my questions and address my concerns. She made the entire insurance application process smooth and hassle-free. Her attention to detail and thoroughness in explaining the policy terms and conditions gave me peace of mind knowing I had made an informed decision. I would highly recommend Debbie from State Farm to anyone in need of auto insurance or advise of future life insurance. Her professionalism, knowledge, and dedication to her clients make her an outstanding insurance agent. Thank you, Debbie, for your exceptional service and for going above and beyond to help me secure the right insurance coverage."
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Brandon Moulzolf

March 12, 2024

5  out of  5 rating by Brandon Moulzolf
"Great people to work with. Always professional service."
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Zachary Thoreson

March 11, 2024

5  out of  5 rating by Zachary Thoreson
"Debbie was awesome!"
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Joe Santer

March 11, 2024

5  out of  5 rating by Joe Santer
"I spoke with Kayla this morning to get a quote on a new vehicle, I enjoyed her warm, friendly voice, and the quota! Nice work Kayla. Thank you."
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Teresa Nieswaag

March 11, 2024

5  out of  5 rating by Teresa Nieswaag
"Mike Orn is one of the most ethical people I know and it has been a pleasure doing business with him for many years!"
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Janelle Holtz

March 7, 2024

5  out of  5 rating by Janelle Holtz
"Christine Harris responded quickly to my request. She was very friendly and helpful, and resolved my issue right away."